Average Reviews:
(More customer reviews)THE BAD: I needed to replace an 18 year old window unit in an upstairs loft consisting of a bedroom, bathroom and office area which my central AC simply could not handle. The area is roughly 800 square feet. I ordered this LG unit from a big box store at a slightly lower price (plus free shipping) than advertised on Amazon. I have had it about 5 weeks. The day it arrived my electrician was enlarging my breaker box so I asked him to help my husband install the window AC. It took both of them about 2 hours to install which I thought was an unusually long time to install a window AC. The major problem was that two plastic clips came with the unit but the instructions only said "Install Clips." It didn't explain where to install them or what purpose they served. They just didn't fit anywhere on the unit. After the guys finally finished the installation I noticed that there were some fairly wide gaps at the point where the curtains attach to the unit(perhaps the clips would have eliminated this). I tried weatherstripping but it didn't work so I sprayed some foam caulk around the curtains which sealed the gaps. That kind of caulk is really difficult to work with and it looks really ugly but it works.
THE GOOD: This unit performs beautifully. I set it on energy saver at 73 degrees and it maintains a very cool temperature in the bedroom, bath and loft area. My bed is directly under the unit and the sound it makes has not interfered with my sleep at all. My energy bill increased by 27% which sounds high but the temps in my area also rocketed from highs in the mid 80s and low 90s to high 90s and 100+ degrees for that entire billing cycle so it is difficult to precisely calculate the percentage of increase which can be attributed to the new unit. In fact, it was the hottest month on record for our area. When you consider that my central AC is now cycling on and off normally instead of running constantly, I suspect that the window unit is actually saving me energy costs as well as wear and tear on the central unit. I researched window ACs thoroughly before purchasing this product and 99% of the reviewers gave it 5 stars. I would definitely purchase this product again and highly recommend it to anyone needing to cool a space of 800 square feet or less.
I recommend phoning LG's customer support center if you have questions regarding the installation instructions. I would have done so if I had known the guys were having trouble but they didn't tell me until after the unit was installed. Why won't men ask for directions?
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