Average Reviews:
(More customer reviews)This is a remarkably bad AC. I purchased the CP12F10 because a) it uses R410-A refrigerant as opposed to ozone-damaging R22 (Freon) used in the CP12E10, and b) Friedrich's good reputation. But I am disappointed.
Friedrich describes the AC noise "as quiet as a gentle rain." More like a hailstorm. The fan blades hit the styrofoam shroud, creating a jackhammer sound. Even without the fan knocking, the motor is very loud. The four drill holes on the cabinet's right side where the frame curtain attaches are not in a straight line, so the frame curtain bends a little. One of the screws that fasten the evaporator is dangling because it is misaligned with the shroud. How does a company let an AC ship with an unattached screw dangling like that?
Overall, very poor construction. Something that I would expect from Haier, not Friedrich. Both brands are made in China anyway, so maybe I shouldn't expect a big difference.
The AC does blow lots of cool air, like a good 12,000 BTU unit should. But the jackhammer noise makes the CP12F10 unusable.
On a positive note, I bought the unit from J&R Music World thru Amazon and the shipping was very quick. And for an 86 lb. item, the shipping was still only $2.95! (Current J&R promotion) Unfortunately, now I have to return the AC unit, which will cost me $55 to ship UPS.
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