Average Reviews:
(More customer reviews)I have some mixed feelings about this cooler. Sure, it works great and is well-made. I have a three car garage and it does a respectable job. Unfortunately, customer service at the manufacturer level is horrid.
I emailed AdobeAir (the manufacturer) and never received a response when the motor went bad. I needed new pads as well, and I was stuck. I called AdobeAir on the phone. Some impolite lady took a message, and I never heard back.
Getting parts for a product is just as important as the quality of the product itself. I am looking for another evaporative cooler for my garage and possibly one for the house, but it won't be a MasterCool or anything else from AdobeAir.
Good work folks. You really know how to lose a customer. I will tell everyone I know about your nonexistent service.
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