1/23/2012
Haier CPRB07XC7 7,000-BTU Portable Air Conditioner with Remote Control Review
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(More customer reviews)I bought this product two days ago. I live in upstate New York and the humidity can be deadly. The first day the remote worked and I was very excited. Yesterday, the remote did not work and today I put new batteries in it. Guess what? It still doesn't work. Without the remote you cannot do anything but turn it on. You can't change the temperature, you can't change the function, you can't change the speed at which the air comes out, you simply cannot do anything. I called the 800 number and was told that the remote was on BACKORDER for 30-90 days! 30-90 days!! Summer and the heat will be over by then! When asked why this was, the answer was that the product needs to be shipped from CHINA and that in order for the 30-90 days to begin, they had to have my proof of purchase first! We all know that large corporations take several days to several weeks to process anything, so to add this on top of the fact it takes that long makes me never want to purchase another Haier product again. My suggestion is that you do the same with customer service like this.
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With a cooling capacity of 7,000 BTUs, this portable air conditioner moves easily from room to room, helping to maintain a comfortable living space during the hot and muggy summer months. Its user-friendly controls provide a digital display and a convenient 24-hour on/off timer--great for cooling the living room right before arriving home from work or for keeping the bedroom at a perfect sleeping temperature then turning off on its own in the morning. Choose from three cool settings and three fan speeds. A remote control comes included for changing the settings from across the room. The A/C unit also offers a dehumidification mode that removes excess moisture from the air, which helps prevent mold from growing on surfaces inside the home. Other highlights include an auto-evaporation function that allows for continuous use with no need to remove the water; an EnviroClean coil that prevents oxidation and rust; and a window-exhaust kit that directs exhaust out a window, eliminating the need to install a vent. The ultra-compact portable air conditioner measures approximately 18 by 13 by 24-1/2 inches and carries a one-year limited warranty.
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