Average Reviews:
(More customer reviews)I did not order this via amazon.com, I got it from another vendor who referred me to the manufacturer royal sovereign for service when the unit arrived with a defective hose.
I contacted the manufacturer and sent them the information they requested via fax. This took several tries but I finally got it through with a successful fax report.
Over a month went by and I did not receive the replacement hose, I tried to re-fax them and got rejected about 10 times in a row. My emails have not been returned.
I jury rigged the broken hose with a replacement dryer hose from the hardware store and the story continues. The unit itself will blow alot of cold air, but thats only when its working. It fills up with water far too often, and at one point I found the entire radiator unit completely caked in ice. To 'ice' the cake so to speak this thing is as loud as an 18 wheeler in your living room. You can hear it, annoyingly sometimes even feel it shudder, 2 rooms away. Finally I noticed an enormous hit on my electric bill as the unit is NOT energy star rated.
I would not recommend this to anyone, spend the 2 or 3 hundred extra and get a name brand unit - I am sure you will be happier.
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