Average Reviews:
(More customer reviews)I purchased this unit in July 2008 and I have had nothing but problems with it. The Soleus support line is always busy, and when you do get someone, they look for an answer and never call back. My front panel to control the unit does not work, and I have tried to get Soleus to replace the panel, with no luck. I have to use the remote control to use the A/C. Around 2 years of service, and the unit started leaking water. It appears the drain line for the unit is not placed far enough back, and so the water pan just drips out of the unit, right onto the floor. You can pay to have the unit shipped back and repaired they said, but the minimum charge is $150 plus shipping charges. Don't waste your money!
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