5/27/2012

Soleus Air® 12000 BTU Portable Evaporative Air Conditioner Review

Soleus AirĀ® 12000 BTU Portable Evaporative Air Conditioner
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This is in Amazon twice, so I'm reviewing twice. Bought for specs - reasonably met cooling expectations given the conditions in which I use it. Heating was abysmal. Just after warranty expiration the exhaust squirrel cage fan blades disentigrated. Called Soleus to buy a new part. Once thru phonemail hell, the obviously new customer service person, although trying to help, finally found out Soleus no longer sells parts. But, for $45/hr they'll troubleshoot and fix it. Just bring it in. They're in El Monte - I'm not. I believe the cheap plastic fan case warped allowing contact with the blades. Lousy customer support. Because this is manufactured in China I cannot find a replacement unit thru normal channels. So I bought a New Air AC1600H based upon many reviews. Not here yet. Stand by.

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